Tag Archives: andrews car centre

Roll Sound. Roll Film. Ready Self Funded Warranty. Action!

Actors, cameras, and a film crew. It’s not every day Hollywood comes to town but for Warranty Administration Services Ltd, it’s an exciting time in the company history. Our self funded warranty that we’ve championed since 1984 is the centre of attention in a new series of videos!

So yes, we’ve been busy here at WAS!

When you look out across the internet for information about used car dealer warranties, you often get bombarded with lots of grey looking information highlighted by sneaky asterixis and tiny terms and conditions. As a used car dealer, looking for the right warranty option to benefit your business and support your customer care can be a minefield. Do you go the insured warranty route? Do you go self funded? Do you go without a warranty at all?

Warranty suppliers tell you just how amazing they are with lots of generic looking stock imagery of couples buying cars, wearing huge freaky smiles on their faces, and sales staff holding the keys out to them between finger and thumb. We’ve all seen it right?

It’s all a bit drab and doesn’t address the underlying problems.

We listen to used car dealers having to battle to get claims put through, and if that fails, having to front the cost of the repair themselves. The issue of the customer being caught in the middle, not quite knowing what’s happening and blaming you!

“The complaints we hear every single day by dealer principals and service managers around the country. The issue of used car dealers, franchised dealers, and their customers being at the mercy of the warranty company.”

You read the jargon and buzzwords online, but does it solve the warranty problems you face every day whilst running your business?

I cannot count the number of times I’ve overheard my colleagues speaking to used car dealers who phone in, venting their frustrations regarding their warranty company – only then to be amazed and enlightened by the simplicity and transparency of our self funded warranty. “What’s the catch?” they say.

Put simply. There is no catch.

The Crystal Clear Warranty

Our self-funded warranty is a used car dealer guarantee that is designed to give you full control. You hold the money. The expired claims fund is 100% yours. You only pay us a small admin fee per warranty. We have no vested interest in your money. We supply full administration, reporting, and a claims department to handle all your claims.

Our job is to manage your warranty and to be the liaison between you and your customer. Our claims department will even stop a rejectable claim before the customer knows it should be rejected, and contact you so that you can choose – yes “choose” to cover that item proactively as goodwill – or not! This means you are in control and not having to rectify a customer issue caused by the warranty company.

Whereas before you had to fight tooth and nail to get something covered, because let’s face it, a third party warranty company is out to make a profit on your premium. Our self funded warranty is your warranty.

So. How else can we best illustrate this we asked ourselves? How else can we cut out the jargon and characterise your problem – and our solution?

We’ll make a video!

Warranty Administration Services Ltd Filming

Warranty Administration Services Ltd Filming

Now hang on, before you think these videos will be a boring monologue of someone chatting to the screen accompanied by very uninteresting bullet points – think again! We’ve decided to put ourselves in the shoes of a used car dealer experiencing the same problems we hear each day, and slipped in a bit of humour to boot!

We’ve created a few characters to inject some energy into this issue, and hopefully highlight our solution to those used car dealers whose business and customer service is suffering because of their third party warranty.

Warranty Administration Services Ltd & Wallbreaker Productions Filming

Warranty Administration Services Ltd & Wallbreaker Productions Filming

After lots of preparation, script writing, and casting, myself and the crew recently got together on a wet and dark December morning. Arriving on location at a local car dealer in Lincoln.

I’d like to thank the amazing staff at Andrews Car Centre for their warm welcome and allowing us to film there. I’d also like to thank the amazing talented crew from Wallbreaker Productions and our actors, who were nothing but professional and visionary in producing these films.

Warranty Administration Services Ltd & Wallbreaker Productions Filming

Warranty Administration Services Ltd & Wallbreaker Productions Filming

Warranty Administration Services Ltd & Wallbreaker Productions Filming

We now await for the first video edits to come back, and hope to unveil our new screen presence in 2016. For now, I’d like to wish everyone a very happy Christmas and New Year.


Thank you for reading this WAS Blog post!

 

Potterhanworth To Paris Cycle Challenge Completed!

We recently blogged about our friends from Andrews Car Centre in Lincoln who were set to undertake a 500 mile cycle challenge from Potterhanworth to Paris, all in aid of Macmillan Cancer Support! Read on to find out about their amazing challenge!

Not long ago we covered news about our friends from Andrews Car Centre in Lincoln going that “extra mile” for a fantastic cause. Well, Michael Andrews and Lewis Robinson from Andrews Car Centre successfully completed a gruelling cycle journey from Potterhanworth in Lincolnshire, to the heart of Paris to raise money for Macmillan Cancer Support. That’s an amazing 500 mile journey!

andrews-charity-bike-ride-potterhanworth-to-paris

 

The Cycle Challenge Diary

What started as a few drunken ideas, turned into a fantastic charity event raising over £3,000 for Macmillan Cancer Support.

Day 1
Lewis and Michael set off from Potterhanworth waved off by a group of well wishers and moved on to their first destination of Peterborough.

Day 2
On the second day the support team joined the event and planned to meet the cyclists at their second meeting point of Enfield in Greater London. It was meant to be very simple, but turned out to be quite testing for the lads due to having navigation issues.

Day 3 & 4
13 year old Adam joined the lads to cycle through London and he would stay with them until the end point in Paris. They cycled past many of the iconic buildings in London and took in all of the sights a long the way.

Day 5
By day 5 the lads were in Brighton, and the distance they had cycled was beginning to take its toll of them as they looked completely shattered whilst taking a pit stop along the way.

Day 6
The team had made the journey across the ferry and into France! They had new challenges ahead of them and we’re trying their best to keep to the cycle routes but it wasn’t easy. They stopped in the beautiful town of Forge-les-Eaux.

Day 7
This was one of the most challenging days for the lads due to them having issues with navigation and keeping to the cycle paths. But not to be beaten they stuck with it and eventually found their way.

Day 8
They made it to the outskirts of Paris. The lads were really excited to finally be close to their final destination.

Day 9
The support team were anxiously waiting for the lads to arrive at the stunning Eiffel Tower, and when they did their were lots of hugs and hand shakes to be had and there was a real sense of achievement. Of course to celebrate everyone tucked into some French Onion Soup, and maybe a few beers were sunk along the way.

It was a fantastic journey which was at times challenging and a few minor accidents on the bikes leaving cuts and bruises never once stopped the three fantastic fundraisers wanting to reach their end goal. Everyone is very proud of them, and for 13 year old Adam it was a massive achievement. He will also like to say he reached the Eiffel Tower first!

The trip was very family orientated and everyone contributed massively to ensure the cyclists arrived safely. They hope to do something similar again once the legs are rested.

andrews-car-centre-lincoln

“Our company Andrews Car Centre donated £50.00 for each car sold whilst we cycled the 500 miles.” If anyone would still like to sponsor Michael, Lewis, and Adam for their fantastic efforts, please follow this link to visit their Just Giving Sponsorship Page.

Everyone at WAS would like to congratulate them, and we happily donated £100.00 to the cause!


Thank you for reading this post on the WAS Blog!

 

Potterhanworth To Paris Charity Cycle Challenge

Our friends from Andrews Car Centre in Lincoln are set to undertake a 500 mile cycle challenge from Potterhanworth to Paris, all in aid of Macmillan Cancer Support!

We love to hear about good deeds, especially when people in the motor trade go that “extra mile” for a fantastic cause. In a few weeks time on the on the 23rd of May 2015, our friends Michael Andrews and Lewis Robinson from Andrews Car Centre will begin a gruelling cycle journey from Potterhanworth in Lincolnshire, to the heart of Paris to raise money for Macmillan Cancer Support. That’s an amazing 500 mile journey!

andrews-charity-bike-ride-potterhanworth-to-paris

Michael added, “My 13 year old son will be joining us for the last leg in France (still over 100 miles). Of course to do this he needs a new bike, helmet, shoes, but hey! It gets him off his Xbox that in itself is an achievement!”

“The challenge all started out with a chat over a few beers in our local pub. Well that’s not strictly correct – it was a lot of beers! Lewis has been training in the gym on the weights, and I been cycling many miles, even to work and back! Think of the fuel I am saving!”

andrews-car-centre-lincoln

“Our company Andrews Car Centre will donate £50.00 for each car sold while we cycle the 500 miles. I am sure it wasn’t that far when we originally discussed it, madness I know!”

If anyone would like to sponsor Michael and Lewis for their fantastic efforts, please follow this link to visit their Just Giving Sponsorship Page.

Everyone at WAS would like to wish them the very best of luck, and we have been happy to donate £100.00 to the cause!


Thank you for reading this post on the WAS Blog!