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14 December 2021
Meet David Wellman. Warranty Administration Services Ltd motor dealer since 2006.
"Many years ago I used to be with an insurance-based company, but I found I was paying out lots of money on warranties and getting nothing back due to the high levels of preparation work we do on all my cars.
"I have always put a lot of effort into prep work. I like to find any potential problems that might give me a headache down the line and fix it.
"However, I was doing all this preparation, paying out lots of money on warranties, and getting nothing back. Then the warranty company forced us to use their approved workshops for repairs and we had to use one of the big chain service centres, but we found nothing was ever covered on the warranty claims were constantly rejected upsetting our customers and making on-going relationships very difficult.
"Moving to Warranty Administration Services was a watershed moment in my business. They have put me in complete control of my warranty. The online side of Warranty Admin is easy and fast, and the document wording is in plain language, with clear direction on what is covered, and what to do in the event of a claim.
"The warranty gives me the freedom to look after my customers and makes it easy for me to explain the warranty benefits and processes. This gives my customers confidence and even allows me the opportunity to upsell.
"If you’re fed up with paying out lots on warranties, getting nothing in return, take the time to prepare your vehicles well and look after your customers, then give WAS a call on 01522 515600. You’ll never look back!"
David Wellman, Partner, Motorwell